Service and Support

Medica Corporation is dedicated to delivering high-quality customer service; addressing their needs in a prompt, efficient manner. We strive to provide extraordinary customer support, delivered by a knowledgeable and dedicated staff.

Our technical service representatives are available to help you with the troubleshooting process, and answer any questions relating to the use or repair of our products. Customers can also contact their local distributor for field service.

If you would like to place an order to replenish your reagents or other consumables, please contact our customer service team members. We can also assist with requests for Medica product safety data sheets.

Instructions for Use

For immediate assistance:
For EasyRA only, from 8:00AM – 8:00PM
Monday through Friday, call 877 777 5895

For all other Medica products:
U.S. customers call 800 777 5983
International customers call +1 781 275 4892

For product support:
EasyRA Technical Support: Email EasyRA Technical Support
Technical support: Email Technical Support
International support: Find a dealer near you